Frequently Asked Questions

Orders start at just 10 cases, which is 240 bottles. Full-color labels are available at that size; ultra-clear and 3D finishes begin at 20 cases.

8 oz, 12 oz and 16.9 oz PET plastic, or 16 oz recyclable aluminum, with full-color, ultra-clear or 3D-line label finishes.

No. We run four proven sizes on high-speed lines to keep costs affordable.

No. We use recyclable PET plastic and aluminum for safety and cost-effectiveness.

Yes. Order a sample kit to hold our standard bottle sizes and every label finish in your hand. It's a flat $30, shipped free, and credited back to your first order.

Yes. Customers frequently combine both in one order.

By size, finish and quantity, with volume discounts. Use the price estimator or request a free quote.

Yes. We offer promotional products like drinkware, totes and apparel to match.

Natural spring water drawn from protected springs in the Blue Ridge Mountains, with naturally occurring minerals. Purified water is available on request.

Every drop passes through a multi-step safeguard: fine micron filtration, UV-light disinfection and ozonation.

Yes. Bottles are filled and tamper-sealed to commercial food-safety standards in FDA-registered, inspection-ready facilities.

Sealed and stored properly, bottled water doesn't expire. We recommend serving within two years for peak taste.

No. As an FDA-regulated bottler we bottle pure spring water only.

Yes. Bottle, cap and the water-resistant label are all recyclable. Aluminum bottles are infinitely recyclable.

Yes. Bottles are produced, filled and packed domestically in our own facilities.

Yes. Labeling happens right on our automated bottling lines. Bottles arrive in cases of 24 with the label applied.

Always. We send a free digital proof showing exactly how your bottle will look, and we won't print a single label until you've approved it.

Vector files (AI, EPS, SVG, PDF) and high-resolution PNG, JPG, PSD or TIFF. Design services are included at no extra charge.

Durable, water-resistant plastic labels in full-color, ultra-clear or raised 3D-line finishes, bonded tight to the bottle.

No. Printing is on labels heat-fused to the bottle. Ultra-clear labels create a painted-on appearance.

2" × 8" wrap on all sizes; 4" × 8" wrap on 16.9 oz bottles.

It's intentional. Butting the ends together invites lifting and peeling over time; the gap keeps your label flat and tight.

Yes. Labels print in full four-color process and we Pantone-match your brand colors at no extra charge.

A one-time $50 new-artwork setup per design, and that's it, because design work itself is free. Reorders skip the setup fee.

Yes. Request a free template for your bottle and we'll email it within one business day, with trim, bleed and space for the required information marked.

Clear, recyclable caps on every PET bottle; resealable screw caps on aluminum.

Standard production runs about 20 business days, roughly four weeks, after you approve your digital proof. Rush options are available.

Yes. Quick Ship runs from a two-week standard rush through 24-hour expedited options.

Most ship from our Georgia facilities; some use partner springs closer to the destination.

In shrink-wrapped cases of 24 bottles. Larger orders are stacked and stretch-wrapped on pallets.

Yes, straight to your business, venue or event location.

Yes. We can stage releases or drop-ship to multiple addresses.

Yes. We handle urgent requests with rush production and expedited freight.

Credit card, company check or money order.

From accredited schools and government agencies. Other customers pay by card, check or money order.

Before production begins.

Your artwork stays on file, so reorders skip the $50 setup and the proof step. Reorder here.

Because bottled water is a sealed, consumable product, we can't accept returns. Proof approval before printing prevents surprises, and if we make an error we make it right.